Terms of service
TERMS OF SERVICE
Last updated: 21 June 2025
This website is operated by **Rob Late Audio** ("Rob Late Audio", "we", "us" or "our"). Rob Late Audio offers this site—together with all information, tools and services (collectively, the "Service")—to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.
By visiting the Site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the Site, including (without limitation) browsers, vendors, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using the Site. If you do not agree to every term and condition, you may not access the Site or use any Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store are also subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of the Terms by posting changes here. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site after any change constitutes acceptance of that change.
Our store is hosted on Shopify Inc., which provides the e‑commerce platform that allows us to sell our products and Services.
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SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any minor dependants to use the Site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit worms, viruses or any destructive code. A breach of any Term will result in immediate termination of your Service.
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SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone, for any reason, at any time.
You understand that your content (excluding credit‑card information) may be transferred unencrypted over various networks and modified to conform to technical requirements. Credit‑card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission. Headings in this agreement are for convenience only and do not limit these Terms.
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SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this Site is inaccurate, incomplete or outdated. The material is provided for general information only and should not be relied upon without consulting primary, more accurate or more timely sources. Any reliance is at your own risk.
Historical information is provided for reference only. We may modify the Site's contents at any time, but have no obligation to update information. You agree it is your responsibility to monitor changes.
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SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
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SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online. These may have limited quantities and are subject to our Refund Policy.
We have made every effort to display the colours and images of our products accurately; we cannot guarantee your monitor’s display.
We reserve the right to limit sales to any person, region or jurisdiction, to limit quantities, and to discontinue any product. Descriptions and pricing are subject to change at any time without notice. We do not warrant that the quality of any products, Services, or information will meet your expectations, or that errors in the Service will be corrected.
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SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We may refuse any order you place. We may limit or cancel quantities per person, per household or per order. These restrictions may apply to orders under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we make a change to or cancel an order, we may notify you by email or phone. We reserve the right to limit or prohibit orders that, in our judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information, and to promptly update your details so we can complete transactions and contact you.
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SECTION 7 – OPTIONAL TOOLS
We may give you access to third‑party tools over which we have no control. You acknowledge that we provide access "as is" and "as available" without warranties or endorsements. We shall have no liability arising from or relating to your use of optional third‑party tools. Any use is at your own risk, and you should ensure you approve the terms provided by the relevant third‑party provider.
Future new features or Services shall also be subject to these Terms.
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SECTION 8 – THIRD‑PARTY LINKS
Certain content, products and Services may include materials from third parties. Third‑party links may direct you to third‑party websites not affiliated with us. We are not responsible for examining or evaluating content and do not warrant or accept liability for third‑party materials or websites.
We are not liable for harm or damages related to purchases or use of third‑party goods, Services, or content. Review third‑party policies carefully and make sure you understand them before engaging in any transaction. Complaints about third‑party products should be directed to the third party.
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SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS
If, at our request, you send specific submissions (e.g. contest entries) or, without a request, you send creative ideas, suggestions, proposals, plans or other materials (collectively, "comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use any comments you forward to us, without restriction.
We are under no obligation (1) to maintain comments in confidence; (2) to pay compensation; or (3) to respond.
We may monitor, edit or remove content we decide is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any intellectual property or these Terms.
Your comments must not violate any right of any third‑party, including copyright, trademark, privacy or other personal or proprietary right, and must not contain unlawful, abusive or obscene material or any virus or malware. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for any comments you make.
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SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, available at roblate.com/privacy.
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SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, change or update information or cancel orders if any information is inaccurate at any time without notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
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SECTION 12 – PROHIBITED USES
You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, laws or ordinances; (d) to infringe our intellectual‑property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with security features of the Service or the Internet. We reserve the right to terminate your use for violating any prohibited use.
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SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error‑free, or that results will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.
You expressly agree that your use of—or inability to use—the Service is at your sole risk. The Service and all products delivered through it are provided "as is" and "as available" without any representation, warranties or conditions of any kind, express or implied.
In no case shall Rob Late Audio, our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any direct, indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the Service or any products.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
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SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Rob Late Audio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, suppliers and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third‑party rights.
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SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed; this shall not affect the validity of the remaining provisions.
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SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to termination survive termination for all purposes.
These Terms are effective unless terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services or when you cease using the Site. If, in our judgment, you fail to comply with any Term, we may terminate without notice and you will remain liable for all amounts due up to the date of termination.
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SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us, governing your use of the Service and superseding any prior agreements. Any ambiguities in interpretation shall not be construed against the drafting party.
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SECTION 18 – GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of England and Wales.
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SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates here. Your continued use of the Site following any changes constitutes acceptance of those changes.
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SECTION 20 – CONTACT INFORMATION
Questions about the Terms should be sent to **[team@roblate.com](mailto:team@roblate.com)**.
**Registered office:** Office 1, Izabella House, 24‑26 Regent Place, City Centre, Birmingham B1 3NJ, United Kingdom
**Telephone:** 07950 114 649